What is the processing time on orders?

All orders will be processed same day and arrive within 2-3 business days

Do you offer custom made-to-order collars?

The styles and colors listed are what are available, and special edits cannot be made to the existing inventory. However, we are constantly adding new styles and colors to our shop to suite the tastes of every dog and dog parent!

Are your collars Biothane?

Our collars are not Biothane, but they are made from a similar biodegradable material as Biothane - a polyester webbing material with nylon PVC coating. By sourcing our own material, we have been able to offer our customers a quality product for a cost-friendly price.

What is your return policy?

We do accept all returns within a 30-day period. Return requests can be sent to waterpuppcollars@gmail.com. Customer satisfaction is 100% guaranteed.